Virgin Mobile

I don't even know why America let some nonsense as Virgin mobile on the market!I have been a customer for 3 years. Of course, beside some few issues with Alex, the virtua...

I am using tata virgin sim since 5 months ..no proper internet connection.. it takes 30 minutes to connect after retrying. and get disconnected in 20 minutes... and the customer ca...

Called VM a week ago to cancel within the allotted time and she said she cancelled me. Get email yesterday about my monthly bill being due. Call up and my account has not been canc...

I'm on my 3rd Samsung intercept and they want to send me a fourth. I use this phone for both personal and business. Because of the calls not coming in, voice-mails not received, lo...

I bought this piece of crap 3 months ago the service sucks ill be in the middle of a game and it kicks me off and saids you have been disconnected to internet ive called you guys m...

I have had virgin mobile paid service for a year and can't make any calls without it being dropped, i also have them as a goverment paid phone and it drops my important calls a...

I HAVE HAD IT WITH VIRGIN MOBILE. THEY KEEP SUSPENDING MY LINE EVEN THOUGH I PAY EVERY MONTH. WITH UTTER REGRET I UPGRADED TO A TOP UP HOPING THINGS WILL GO BETTER ONLY TO BE SUSPE...

Ordered one sim card two arrived.wrote to company to tell them i wanted to return one.no reply.two lots of money taken from my account!tried to activate one of the sim cards ...

I ordered the triumph on cyber monday for $127. After a couple of days without a tracking number I called VM to find out that they had cancelled my order. They told me that my orde...

I purchased a Samsung intercept at 11am 11/19/11 at best buy. I should have known I was in for a cluster *** when the customer service rep was rude to the best buy clerk trying to...

Well... I'm actually on the phone with them right now. I wanted to lower my cost as I'm going out of the country for awhile and barely use my cell, I still wanted to keep my numbe...

Do not buy from this phone. I recently moved to Tucson, a city with one million inhabitants. My phone coverage here is spotty - dropped calls, people can't hear me or I can...

I purchased a prepaid Virgin Mobile modem and when I bought I was advised by Virgin staff that the modem would reach 93% of all Australians. The modem worked near major Eastern Sta...

Have had phone for three months and have not had any internet access through 3g even though I pat for that service. Customer service has not been helpful and tells me to do the sa...

Just a warning to everyone out there, don't get virgin mobile cell phone service. I signed up with them 9/2010, paying around 200$ for a blackberry. Great deal, or so I thought...

I closed my contract on 074 1694764 in April. I was not told that the was an outstanding amount of R200. I however found out from itc when trying to purchase a car now that my acco...

Nothing but problems with this company. Extra charges on my bills that continue to appear, even after multiple conversations with cust service; two months to repair a two month old...

Purchased prepaid mobile plan with an unlocked phone. Had phone verified in person by Virgin rep in Metrotown Burnaby BC for functionality/ compatability. SIM card will not work, a...

I was charged a sales tax when I topped-up my wifes cell phone through virgin mobile. The problem is that for the three previous months I was NOT charged any sales tax. I want to...

I had the same problem. Was without a phone for 6 days no manager where I am working could reach me. Was also promised that it would take 24 hr for the porting. Never mind I singed...

I bought the Virgin Mobile Mifi Broadband2Go Device about a year ago, and it was pretty bad to begin with. After a few days of random disconnection, the device seemed to normalize....

I recently purchased broadband to go and a 50 dollar unlimited internet access from virgin mobile. I must admit it is slower than the phone internet connection i had in 1999. I can...

Virgin Mobile can bite me. Here's my story...Buy a Rumor Touch. Sad to find that it was crammed with bloatware and restrictions. Service is just plain horrible. Thi...

I have a detailed play by play account of the problems I am having with this company. I will not attempt to re-write my 4 page history and will simply post links to my ongoing assa...

Hi, My name is Yossi and I’m a Virgin Mobile wireless customer. I’ve been wrongfully treated by that company in so many ways. It all started when I bought the...

THIS complaint dated 14 June 2011 is in direct response to virgin mobiles incompetent customer service being outsourced into another third world country and the saga that has taken...

5/13 - I bought a phone from Virgin Mobile5/16 - I received an email from VM stating that my phone was shipped overnight (Fed-Ex)5/19 - I called customer se...

The one good thing I can say about Virgin Mobile is the service itself (good signal and connection) is excellent in most urban areas, and very affordable.Their customer...

I also experienced the loss of text and incoming phone calls. Within 2 days I began receiving disgusting text and pictures from a "Street Walker" female to her "John". I called a...

I had many a problem with the ability to receive text messages on (3) phones: Wife, Son #1 and son # 2. I called and emailed tech support over 20 times within 30 days. After I thre...