2.2
  • Low price of cell phone service1 votes
  • Insecure website1 votes
  • No signal1 votes
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  • Feb 22
  • Cellular Phone
  • Phone Unlock
  • 14
  • REVIEW RATING 4/5

Started a virgin plan in july,was immediately dissatisfied with service.dropped call no signal and forget about data.They at the time were the only no contract with iphone 5s so i jumped.within days called to see about the unlocking process."virgin mobile at this moment is not set up for unlocking but soon to be"ok well i'll put up with for a few weeks.But in the meantime my lackluster service... Read more

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I bought a vm tribute phone. I had the worst customer service. I was on hold for over 2 hours. Then they told me i needed a start up kit for another 20.00, i already had an existing plan. They told me i could not trsnfer my phone number cuz they didnt know how to do that. Then they did finally do it and didnt credit my account. I was not happy. Poor customet service but the phone is great! Add comment

I was charged $25.00 for god knows what but if I'm not refunded you better believe I'm canceling my service here and more. Add comment

*** service sucks always no bars ! Add comment

Double charges for pre paid phone service with virgin mobile. Add comment

Dear sir I am not satisfy customers care your service because I was called ur service broker this bpo agents not given me full information and any spich script they are transfer my call any other IVR so u shud be any action this agent Add comment

  • Dec 16, 2014
  • Cellular Phone
  • Nashville, Tennessee
  • Cell Phone
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

I just bought a phone from ya'll for 66.00 and when i see what u really charged me by the way being one of ur customers i was to get an extra discount. Which yhought i did til i saw where u charged me 81.00 im sending it back when i get it and im going to drop my service .u proved to be fraud and u dont honor what u advertise. I expect this will be taken care of and my money over 66.00 be... Read more

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This is fifth phone bought from V.mobile that is bad, customer service was to call, but did not, dial pad blinks off goes black, I cannot use it to call anyone. Add comment

I cannot use cell bought from V.mobile to call anyone, dial pad turns black & blinks off & on this is 5 bad phones that V.mobile have sent since May 2013. Add comment

  • Dec 11, 2014
  • Cellular Phone
  • Seattle, Washington
  • Mobile Service
  • 21
  • REVIEW RATING 4/5

I have a weak signal and the phone is slow to load and I live in a area where the signal should be strong. I also have weak talking signal it cuts out and drops calls and the internet access is super slow and will not keep the fast connection. I have made lots of tries to fix this and it keeps a low slow signal. please allow the signal in strength to be boosted near Seattle / White center area to... Read more

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