Virgin Mobile USA
Virgin Mobile USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Mobile USA has 1.8 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Virgin Mobile USA to a friend or colleague.
- Rating Distribution
Pros: Very little, Low price of cell phone service, Reliable auto pay.
Cons: Being mislead and wasting my time, Useless customer service, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Mobile USA has 1.8 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Virgin Mobile USA to a friend or colleague.
- Rating Distribution
Pros: Very little, Low price of cell phone service, Reliable auto pay.
Cons: Being mislead and wasting my time, Useless customer service, Customer service.Recent recommendations regarding this business are as follows: "Yeah I recommend people just got to figure out how to get my phone back working", "Is the best company in the word", "don't bother contacting customer service unless you have a newer phone", "Definitely be more prompts on answering calls and how about hiring somebody that's that's American can you do that".
Most users ask Virgin Mobile USA for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Delaware, OhioBuckeyewolf2007@***.com
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not get into my account
Nothing
They did nothing to help
Preferred solution: Let the company propose a solution
318250****
- Good quality phone
- Phone shut off without notice
User's recommendation: Yeah I recommend people just got to figure out how to get my phone back working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck my number, it's not working
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't place a or dd's er
Preferred solution: Find out how this happened
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not place and or dd's er
To get phone working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAssurance wireless error when applying for Calif lifeline
- Very little
- Useless customer service
Preferred solution: Deliver product or service ordered
Cut on phone
User's recommendation: Is the best company in the word
Phone is not working and very helpful people
I haven't received my phone nd its been since last month
Top up cards
Dispute for bill
Activate phone
Preferred solution: Fix my phone give me my calling time and my apps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTotal dissatisfaction
Preferred solution: Let the company propose a solution
User's recommendation: don't bother contacting customer service unless you have a newer phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActivate phone
Preferred solution: Just activate phone
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