State: California City: Los Angeles Product: Virgin Mobile Phone Service Clear all filters (10 of 207 reviews match)
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Virgin Mobile is the worst carrier in the history of mobile service. Customer service is more quoting policies than actually serving the customer. Their VP's like Jeff Auman, Ted Vagelos and others must sit around and just collect a check because they definitively are...
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Anonymous
rvrgal67

i have had the same problem. virgin mobil suspended my service because of not receiving a broken phone. i have a very sick child in the hospital, i need my phone for family an...

Anonymous
Anonymous

virgin mobil is now nothing but a group of illegal immigrants being exploited and they dont care if the customer service is effected by the corporate headquarters shinnanagine...

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Virgin Mobile Phone Service
#482194
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Got a phone for Mothers Day, paid for a $45 card, started service. They disconnected me within two weeks stating I had no money and had to top up my account. No, I paid for a month,May 18th to June 18th. That got fixed, but the next month they took two $45 payments and...
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Virgin Mobile Phone Service
#441148
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when i signed up with virgin mobile, i paid for an iphone, i signed up my paypal account for service, and used a credit card to pay for my first month's payment. $50, because their system said you could not use paypal for your first payment. so, i did. a representative...
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Anonymous
elver gudo

seriously virgin mobile is so aweful, im going back to metro...aside from their plans being garbage ive had "top up" funds dissapear, autopay charged with no minutes to show,...

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Virgin Mobile Phone Service
#400484
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Virgin mobile was not able to port my old phone number, yet promised me 4 times over 3 weeks that they would 'escalate' my issue and I would get a call-back from technical service. I never received a call. After about 2 attempts to port (and two new temporary phone...
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Anonymous
luxuryoption

Yep, I had a similar problem...VM is owned by Sprint and it shows :(

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Virgin Mobile Phone Service
#395343
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I don't advice anyone to use Virgin Mobile,first they designed their web site the way that when you use it to make your monthly payment ,it overcharge you time to time,once your payment is done,it never says that it is done more you click on payment,more you will be...
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Virgin Mobile Phone Service
#388930
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I have been trying to get phone service established with Virgin Mobile for over eight hours! I have made 10 separate phone calls, have been transferred 14 times, and hung up on 3 times. The phone service has been "established" at least 4 times, the PRL and the phone...
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Virgin Mobile Phone Service
#381532
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This is the worse co. on earth, I have a HTC EVO 3D paid 325.00 for it, all replacements are refurbished and there worse. the problem isn't getting resolved. Option buy new one. I DO NOT THINK SO AFTHER SPENDING THAT. CELL, ADROID FREEZES, GLITCHS, SHUTS DOWN,DROPS...
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Anonymous
Panda

Virgin mobile are the worst! I only have them 3 months and its been a nightmare. I'd must to called them gazillions times this last three months because their network is down...

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Virgin Mobile Phone Service
#377752
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Well... I'm actually on the phone with them right now. I wanted to lower my cost as I'm going out of the country for awhile and barely use my cell, I still wanted to keep my number. Tried to have my number ported on Friday and two days later I've discovered that they...
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Anonymous
ads

i had the same thing happen to me today iam so pissed off anyone know how to contact their us corporate number?

Anonymous
billy would love to blow virgi

ive tried to take my old number to virgin and thay have given it to a lady on the other side of the country . now she has lost her number and i have lost mine this is blatant ...

Product
Virgin Mobile Phone Service
#276236
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The one good thing I can say about Virgin Mobile is the service itself (good signal and connection) is excellent in most urban areas, and very affordable. Their customer service and accounting, however, is atrocious. It's hard to tell how much is incompetence and...
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Anonymous
Raul Perez

Virgen Mobile charge me twice on July 13th for the amounts of $45\'s each I asked if they could return one of the charges and all they did was give me the run around treated m...

Anonymous
FUBransonUCnt

I was with virgin mobile (australia) until a few days ago, when they claimed I had gone over my 300 MB data limit, strangely they claimed I went over by 300 MB. This is simply...

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Virgin Mobile Phone Service
#241340
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I have had several line with this company for several years. I started with them back in 2002 and then they were a small but okay company. The last 2 years or so they have become incompetent idiots! They constantly charge phone lines more than once a month and I always...
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Anonymous
Virgin Useless Service

I sent them an iPhone under warranty to be repaired. They didn\'t receive it and want $650. They said they\'d contact me about what to do and sent it to collection.

Anonymous
Chris Johnson

I get disability allowance and have been a customer with Virgin since 2007 taking their Broadband only package. As i am unable to do a direct debit they charge me £5 on top o...

Product
Virgin Mobile Phone Service
#213911
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