State: District Of Columbia City: Washington Product: Virgin Mobile Phone Service Clear all filters (4 of 207 reviews match)
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Bad news bears for Virgin Mobile customers. I have been a customer for ten years now and every smartphone purchase I have made from Virgin Mobile's website has almost always landed me a defected new phone after just months of use. This didn't bother me too much because...
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Anonymous
mariekt

You understand that for most contracted phone companies, they make you pay ~$10/month for insurance and THEN you usually have to pay a $100-250 nonrefundable deductible, right...

1.0
Product
Virgin Mobile Phone Service
#558825
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After communicating w/ VM customer service no less than 7x in the course of 3 weeks while their system was "upgrading" and causing my account to alternately completely disappear or partially reappear during said 3 week period they were able to do nothing other than...
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Product
Virgin Mobile Phone Service
#404663
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On February 11, 2011 I started having problems with my Virgin Mobile GPS.The error message it gave me was, "error renewing your subscription. Please try back later. I called VM to ask them to help me get it to work again. I talked to a rep and she told me how to...
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Anonymous
glen

On my old phone gps works fine even when my service was off i got one of the new touch phones and it always said serching for gps i called vm and they told me i have to pay fi...

Anonymous
Terry

Just talked to VM. Bought a restore and was trying to get the navigation app to run. the service reps told me the navigation app was a charged app of $5 per month. no where...

Product
Virgin Mobile Phone Service
#221118
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For the past year VIRGIN Mobile has been charging 40 dollars a month to a phone that has never been used. i called 4 months ago to cancel and they claimed they canceled my account- I get this months bill and it turns out they are still charging me. 30-40 bucks a month...
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Anonymous
*** virgin they steal lie and

the exact same thing is happening to me, although when i finally after many hours of demanding my cc be taken off because it was on their fraudulently, the *** women named Wen...

Product
Virgin Mobile Phone Service
#165858
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