State: Massachusetts City: Boston Product: Virgin Mobile Phone Service Clear all filters (4 of 207 reviews match)
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So I'm back for the third time to give virgin mobile a piece of my mind and after complaining about the dropped calls and the horrible customer service I would like to further discuss. So after Dec. 2012 which is when I got my cell phone the VM LG elite I started...
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Virgin Mobile Phone Service
#442688
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Absolutely awful service. Virgin mobile uses a sim free system which means that this phone is FOREVER locked to the provider. THERE IS NO WAY TO UNLOCK this phone. The problem is no one bothers to tell you this at the point of payment. I was in the US for a period of...
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Anonymous
Anonymous

What you are referring to is GSM (a "SIM" phone) or CDMA. CDMA phones CAN be switched between providers, but you have to know what you are doing, otherwise you'll turn your ip...

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Virgin Mobile Phone Service
#421101
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If you have a Virgin Mobile phone, GET OUT NOW! On the old terms, if your account lapsed up to 60 days, you got your old balance back when you added more funds. On the new terms (as of late 2012), once you lapse, you lose 100% of your old balance, whether it's 10...
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Virgin Mobile Phone Service
#398440
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I got a virgin mobile LG elite cell phone for Christmas this yr. My folks spent a lot of cash on this for me and got the protective covers for it. I enjoy the touch screen but my main concerns and extreme frustration is the customer service and the difficulty of this...
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Anonymous
Anonymous

It's me I wrote this comment I'm back and have to say still no luck with the same phone and all. I'm dropping virgin mobile and going with another carrier very shortly. :(

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Virgin Mobile Phone Service
#384018
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