State: New York Product: Virgin Mobile Phone Service Clear all filters (8 of 207 reviews match)
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Same thing happened to my mother.She had a balance of $380 and they shut off her phone. She had a car accident and was unable to make a call. We went online and they cutoff her online access. We called those crooks in the Phillipines and they said her balance had been...
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1.0
Product
Virgin Mobile Phone Service
#765749
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My thoughts on VM can be summed up by the following email I got from VM when I asked why you can't tether or use your phone as a mobile wifi hotspot: "Our plans include data services, such services are provided solely for purposes of web browsing, messaging, and...
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Anonymous
Lmfao

Ur ***. Is this your first cell phone?

Product
Virgin Mobile Phone Service
#446784
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My daughters Iphone 4s developed an intermittent service connection issue. Spent 5 hours on the phone with both Apple and Virgin Mobile tech support and neither one of them could resolve the issue. Received a replacement phone from apple however it is not configured to...
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Anonymous
Warned ***sumer

I am sorry for your awful experience and grateful that you shared it. Any thoughts of a Virgin Mobile iPhone have left my head.

Mechanicville, New York
Product
Virgin Mobile Phone Service
#388311
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i was sent a replacement phone it was send to wrong address another one was sent got it call the company told them that i needed the return package envelope spoke to a rep who said she was sending it out it would take 5 business days. i was hospitalize for emergency...
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Product
Virgin Mobile Phone Service
#387619
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The worst customer service ever! We are a T-Mobile family..yet I decided to purchase a virgin mobile phone for my daughter in October for her birthday. The phone worked fairly well is various zones to say the least and she was happy overall with the phone's features....
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Product
Virgin Mobile Phone Service
#329731
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Stay away from all but the basic service. The internet package they offer does not work. We changed from basic service to one with web access and are paying for that service but do not have access to the web. And, can not change back. So now if we cancel all monies...
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Anonymous
Internet Usage

With all tech there will be issues and unfortunately you have to work those problems out with the company. With a little patience and understanding your issue will get resolv...

Product
Virgin Mobile Phone Service
#208721
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first of all why in he i have to by time when i ave enough time to last me a few weeks more i thing i should by the time when im good and ready who the *** that come up with this idea to rip peoples off you tell me i have to by time from a certain date or i will loose...
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Anonymous
hamp

YOU SHOULDNT TALK ABOUT PEOPLE WHO CANT SPEAK ENGLISH!!!! THE WAY YOU WRITE YOU CANT SPEAK ENGLISH YOURSELF!!!!!!!!! :upset :upset :eek :eek :eek :x :x :x :x

Product
Virgin Mobile Phone Service
#186538
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Virgin Mobile Phone Service Review

#576306
2.7
Details
Double charges for pre paid phone service with virgin mobile.
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