State: Pennsylvania Product: Virgin Mobile Phone Service Clear all filters (8 of 207 reviews match)
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Virgin will glady accept a ported phone number but will not port your number if and when you move on to a new carrier.Shame on them. My wife left Verizon several years ago and went with Virgin, Verizon ported the number with no fuss. When my wife opted to join my plan...
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3.6
Product
Virgin Mobile Phone Service
I didn't like
  • How virgin treats leaving customers
#897723
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I lost service for about 2 weeks.When i called them, all they kept telling me was that work was being done to the towers. 3 days went by and still no service. I got frustrated and called to get my account# so i could switch, they offered 2 months free and new phone....
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2.3
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Virgin Mobile Phone Service
#857077
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i topped up and needed to convert my money on my phone to get 250 minutes like I always do at night and now they have hours to help you and convert money to minutes, very bad way of helping people out ZERO out of five star every time I hate this company. For a company...
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Virgin Mobile Phone Service
#680097
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I ran out of minutes and needed to refresh my contract. I logged into the website, which was frustratingly slow and glitchy. 30 minutes pass by and I still haven't been able to complete the months purchase, all due to website glitches. All this time I'd been needing to...
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Virgin Mobile Phone Service
#558354
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Ordered Samsung Reverb from an HSN special. Phone totally locked up within 45 days, called for replacement which was not going to be new (of course). CS said it would be 5 days and I would have it as it was in stock, no phone came - called again - same story without...
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Franklintown, Pennsylvania
Product
Virgin Mobile Phone Service
#436230
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Virgin Mobil,total disaster! If you need a hart attack go for Virgin Mobile!I purchased an Optimus , $200 phone and changed it with a Samsung. It's now 1 month the phone does not access the Internet. I ordered a second phone, it was sent to a different address and I am...
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Virgin Mobile Phone Service
#236177
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Is there a word stronger than unsatisfactory? During the last three days, I've contacted the company four times. The company seems unable to solve the problem I'm having, but the employees told me that they are receiving lots of calls from other unhappy...
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Virgin Mobile Phone Service
#228989
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Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with...
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Anonymous
jenny schimdt

I hear you very well, besides Virgin Mobile here in the USA they also have become a less favorable business to do so in the UK, customers there have jumped ship to other supp...

Anonymous
Karen Gresham

1. Written by Karen Gresham, on 22-09-2009 07:30 My Mom died on August 12, 2009. I had been paying for her Virgin Mobile account for years, to the point where we had a cre...

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Virgin Mobile Phone Service
#123410
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