State: Texas City: Dallas Product: Virgin Mobile Phone Service Clear all filters (4 of 207 reviews match)
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I purchase a $10 phone less than a couple of years ago and they gave me a beyond talk plan with no problem. Now...I just purchased a Venture smart phone and they don't allow you to choice what plan you want. They force you to spend extra money on a plan you don't need....
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blueberrymom
blueberrymom

I think you are misinformed. This phone IS compatible with the $35.00 a month plan. It seems that YOU are ripping yourself off. Not Virgin Mobile.

Product
Virgin Mobile Phone Service
#438117
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Called VM a week ago to cancel within the allotted time and she said she cancelled me. Get email yesterday about my monthly bill being due. Call up and my account has not been cancelled. Customer service says to talk to cancellations. Fine, but he proceeds to NOT tell...
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Anonymous
Anonymous

7/20/2016 - I called Virgin Mobile's number three times and finally found the right combo to cancel my account - you need to select 'technical support' from one of their menu ...

Anonymous
bentron

Same thing is going on with me. Tried giving my old phone to a friend and fellow Virgin customer but they can't it through their thick skulls! Apparently its still connected t...

Product
Virgin Mobile Phone Service
#305566
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I purchased the above three Virgin Mobile devices and accounts about 12/1/2010. I have had far too much trouble with all three accounts since the day they were purchased. The 5995 phone became unworkable, and I have received a replacement phone. I attempted to swap...
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Product
Virgin Mobile Phone Service
#220126
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Been with Virgin Mobile a month and already every weekend my phone has no service and seems like its been deactivated. On the $25 mo plan which is great unlimited text, data web, 300 anytime min, but every Thursday I have no service and cannot send,or receive msgs,...
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Anonymous
Every month after I make my pa

I make timley payments and I still have to call to get my internet restored. I call and complain every time and I\'m to the point I\'m planning legal recourse since they are c...

Anonymous
Dissatisfied

I am so annoyed with the incompetence of this service... they send me an email saying i am over the agreed credit limit and i should make payment via phone or web, i try calli...

Product
Virgin Mobile Phone Service
#190991
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