Artarmon, New South Wales
Not resolved
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I purchased a prepaid Virgin Mobile modem and when I bought I was advised by Virgin staff that the modem would reach 93% of all Australians.The modem worked near major Eastern States Cities only ie Canberra, Sydney, Brisbane and occasionally in/near Rockhampton QLD.

After that the modem did/would NOT pick up a signal. I tried in Darwin, Katherine, Broome, Geraldton, Perth, Esperance, Kalgoorlie, Norseman, all across the Nullabor, Murray Bridge and finally ROMSEY in Victoria.

A POOR PRODUCT AND FALSE ADVERTISING BY VIRGINMOBILE! I contacted Virgin about this issue and all I got was an apology and a referral to their technical department.

Totally and absolutely useless.DO NOT BUY THIS COMPANIES PRODUCTS THEY DO NOT WORK AND WHEN CHALLENGED ABOUT THEIR PRODUCT WARRANTY ALL YOU GET IS A RUN AROUND!!

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