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Virgin mobile dropped my wifi hotspot device, and as far as I could tell they would no longer have my plan. My plan let me buy a month worth of data when I needed it, as long as I bought it once a year.

So not paying for something every month that I don't need. When I called to complain about making my device obsolete, they told me the new device would work with my old plan. Now they tell me no it doesn't. They pushed me off to Boost Mobile.

Then they lied a second time and told me Boost Mobile has a similar plan. They do not.

Now I have to figure out how to unload the device I was talked into buying. All I can do now is get my money back for this device, and block all future communications with these liars.

Reason of review: liars.

Monetary Loss: $11.

Preferred solution: Full refund.

I didn't like: Being mislead and wasting my time.

Company wrote 0 public responses to the review from Sep 10, 2015.
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Anonymous
#1065746

You weren't "misled" at all. It's clear you weren't understanding what you were being told, and now you're looking for the company to pay for it.

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