Manufacturer: Virgin Mobile Category: Phone Services Clear all filters (4 of 4 reviews match)
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Dec 19 2016 bought new upgraded LG flip phone still with Virgin Mobile., and new sim. Had it activated and it work for two days, then Service Unavailable , Connection failed, phoned Virgin Care Specialist , after 30 min , told to get new sim. Went bought new sim ,...
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Anonymous
Anonymous

Yes has been resolved. I did send the information to you before. Thank you, for your attention.

1.0
Product
Virgin Mobile Mobile Phone Service
I didn't like
  • Being on the phone 20 min at each time to get tech person
  • No supervisor ever called back
#992629
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I started a simple phone number change which ended with my phone not recognized by their network.I tried reactivating, manually reprogramming the phone, moving to a similar phone to no avail. I've sent 8 emails about the problem with NO response. I've done this in the...
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1.9
Product
Virgin Mobile Mobile Phone Service
I didn't like
  • Extremely long wait times with lies
#954315
Reply to reviews
Finally gave up, told us cellular I would be ok with a new #, and activated them. THEN tried to cancel virgin mobile. IMPOSSIBLE. Took it off my credit card, and let it fester for two months so they'd finally cancel it. ISN'T THIS ILLEGAL??? DON'T I GET TO...
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1.1
Product
Virgin Mobile Mobile Phone Service
#887832
Reply to reviews
I have virgin mobile, and I feel highjacked by them. I paid $100.00 for there smart phone that cannot be used anywhere else. I've had the service for $35.00 per month plus tax, for a total of 39.95. after 3 months of service they blocked my voicemail unless I agree...
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Product
Virgin Mobile Mobile Phone Service
#839279
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