Product: Virgin Mobile Phone Service Clear all filters (206 of 206 reviews match)
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I am so pissed right now I can hardly type. All I know is I will NEVER use virgin mobile again and if you have a virgin mobile phone and have no problems more power to you. BUT, if you thinking about getting a virgin mobile phone because of the price all imma tell you...
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Anonymous
dhud

been customer of VM for over 6 yrs, never had a problem when they had US citizens taking calls, now I was told only call centers in NICARAQUE and PHILLIPINES and they only rep...

Anonymous
aboyd

It\'s because Terry never to try to get customer service.

Product
Virgin Mobile Phone Service
#146475
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I purchased cell phones for my two teenage sons to use for emergency contact and to call for permission to go to friends, etc. We were on a pay as you go plan at $.18 per minute for calls and $.10 per text msg. According to the rates on the site: VirginXtras were...
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Anonymous
Caryn

You should be able to go to the website and look at your account for each phone number. There is a record on there showing each call, etc. I dislike WM and am in the proce...

Anonymous
lol

:grin :cry :sigh :?

Product
Virgin Mobile Phone Service
#140869
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I have had a Keocera K9 for years. About three or so monthes ago I decided to buy a newer model and update my phone. I bought an LG Flare, because I had no problems with Virgin Mobile before. First I tried to activate the phone and it would not work. I was told by...
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Product
Virgin Mobile Phone Service
#135313
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After taking money from my prepaid card Virgin Mobile also charged my bank. They have refused to issue a refund for the double charge, My bank did a fraud investigation and got my money back right away and now Vigin mobile has suspended my servive. Remember they double...
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Anonymous
Mominator

My mother is fighting with them right now. They tried to send her a ringtone, and it didn\'t download to her phone. When I called that night, someone who didn\'t speak Engli...

Product
Virgin Mobile Phone Service
#124250
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Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with...
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Anonymous
jenny schimdt

I hear you very well, besides Virgin Mobile here in the USA they also have become a less favorable business to do so in the UK, customers there have jumped ship to other supp...

Anonymous
Karen Gresham

1. Written by Karen Gresham, on 22-09-2009 07:30 My Mom died on August 12, 2009. I had been paying for her Virgin Mobile account for years, to the point where we had a cre...

Product
Virgin Mobile Phone Service
#123410
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Beware of the confusing "top up" account feature at Virgin Mobile! I bought a phone, a 100 minute talk plan for $14.95 per month, and unlimited texting for $19.95 with the second month free for my daughter. When my second month came up, without notifying me,...
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Anonymous
Blaine

All these sob stories about VM being a ripoff - whereas you people are the ones who made the mistakes and didn't pay attention.

Anonymous
Henry Heff

I\'ve had to major rip-off\'s from Virgin mobile: 1) I was on post-paid and I went over my internet usage without knowing. One day my mobile was just disconnected for some un...

Product
Virgin Mobile Phone Service
#117081
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