This is a long-term scam Virgin Mobile has been running for years. If you even play around momentarily on the internet, it triggers a service charge of $.15/day. I never use the web, but may have accidentally triggered it several weeks ago when I got a new phone. Since then it has been charging me $.15/day.
Turns out Virgin has a silent "Daily Access Subscription" charge per day for use of the internet. I'm sure it's some place in the fine print, but it's not something they want you to know about.
This happened a couple of years ago, and I complained. They explained to me that I had "signed up" for it by accessing the internet, though they admitted the sign-up process was totally silent. I asked for a refund, and they belittled me, pointing out what a trivial amount it was. I responded by suggesting it was such a small amount they shouldn't bother collecting it.
In general, it was an unpleasant experience, but now I know that if I accidentally trigger it, I can turn it off by logging in, selecting "Edit Service Settings" and deselecting "Daily Access Subscription". It's just part of doing business with a company like Virgin Mobile. If I could find a service provider that I believed was more ethical, I would switch in a New York minute.
Here is the explanation of this "service":
Daily Access Subscription
Enable VirginXtras on your phone for just 15c every day. Browse and download the latest games, graphics, and ringtones. Get access to exclusive *MTV content, have some laughs with Comedy Central, and more... right from your phone! (Some features have extra charges.)
Just Select the checkbox and hit Update.
[End of description]
You believed that paying for a plan with unlimited web service would mean access was free? Ha! Fooled you!
It's not worth the time it takes to get them to refund it unless you don't notice it for an extended period, but you do have to check your account periodically.
It's a sad state of affairs that this kind of thing can happen. It says a lot about Virgin Mobile that they do it deliberately, and even sadder that this kind of blatant fraud goes unpunished. But that's capitalism at its finest. Enjoy!
Product or Service Mentioned: Virgin Mobile Phone Service.