State: Washington City: Seattle Product: Virgin Mobile Phone Service Clear all filters (3 of 207 reviews match)
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I have a weak signal and the phone is slow to load and I live in a area where the signal should be strong. I also have weak talking signal it cuts out and drops calls and the internet access is super slow and will not keep the fast connection. I have made lots of tries...
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5.0
Product
Virgin Mobile Phone Service
I liked
  • Better signal service
I didn't like
  • No signal
#568774
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A person should not have to try eight times to get through. My goal was to help a friend and give her two month's of service. When a real person did come on the line he said I didn't have enough passwords and he personally could not set this up for me. There...
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Anonymous
rick

hi guys, im from VMU customer service, if you do want to get pass to alex, what you need to do is this, whenever you hear the voice of ALEX on the phone, Just say the word "LI...

Anonymous
some guy

Just how did you manage to get past Alex?

Product
Virgin Mobile Phone Service
#320493
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I have Virgin Mobile and like their no-contract plans. However, if there is ever an issue you're screwed. Contacting them, getting a live person to help is nearly impossible. I have spent days trying to get through to someone to reactivate my phone. Their...
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Product
Virgin Mobile Phone Service
#196158
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