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1.8
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Worst customer service EVER! I don't mind the actual service, but customer service is incompetent, extremely hard to understand, extreme lack of training.

Oh you have insurance and need to send your mobile back because its not working like it should? Get ready to pay to send it back! Expect to talk to at least 4 people to get your problem fixed if they will fix it at all! Good ole outsourcing at its best!

Thank Virgin Mobile for the worst customer service on the planet! Oh

Product or Service Mentioned: Virgin Mobile Phone Service.

Reason of review: Poor customer service.

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